1- I think the company is great. You did 110%. You were willing to go that extra mile to make us happy on the cleaning.
2- Very professional and quality work at a reasonable price.
3- Very satisfied. Great job! Very friendly! Very professional. Great service @ reasonable rates. Also kept appointment time! Great follow up - great customer service.
4- Excellent. Tom was on time, pleasant, neat, and the work was excellent. We received good advice, and our carpets are clean.
5- My overall feeling regarding your company is very pleased. You were very considerate, informative. I am very pleased regarding how nice and clean my carpets are. You gave me valuable information regarding vacuuming more to keep carpets in better shape and extend their life. My carpets are still very clean and soft to the touch. Thanks for coming out on short notice, accommodating my schedule to yours.
6- Dear A-Z, 4-8-13
I too am in the service industry, and know all too well that sometimes happy customers don't take a moment to contact the vendor. I would like to take a moment to say thank you and job well done!
My roommate moved out recently and left the carpet badly in need of cleaning. After looking at the big outfit's pricing, I thought I might do better with a local company. That is when I found A-Z!
The big outfit wanted $80 to clean the single room, where as your $99 whole house sounded much more enticing! I was able to get 2 bedrooms, living room, hall and stair done...and done WELL!
Your technician, Rich, was top notch. Very friendly and communicated well, even calling me to update the ETA. He refreshed the entire apartment and got the "funky room" much cleaner than expected!
No reason to call anyone else! A-Z had the best price, had swift availability and did a bang up job!